Refund Policy

annualcentre.com processes event registrations and hotel reservations on behalf of event organizers and accommodation providers.

Event Registration Refunds

Refund eligibility depends on the cancellation policy established by the specific event organizer.

Where permitted:

• Refund requests must be submitted before the applicable deadline.
• Processing fees may be non-refundable.
• Approved refunds will be issued to the original payment method.

Hotel Booking Refunds

Hotel cancellation and refund policies vary by property and booking rate.

Users are responsible for reviewing the hotel's cancellation terms before confirming reservations.

Non-Refundable Services

The following may be non-refundable:

• Administrative fees
• Processing fees
• Late cancellation requests
• No-show reservations
• Special promotional rates designated as non-refundable

Event Cancellation

If an event is cancelled by the organizer, refund decisions will be determined according to the organizer's policies. Annualcentre.com will assist in facilitating communication regarding available options.

Refund Processing Time

Approved refunds are generally processed within 7–14 business days, depending on payment provider timelines.

Contact

For refund-related inquiries, please contact our customer support team through the contact information available on our website.